About Us Talent is our World At AMS we believe in nurturing talent and fostering a culture where passion for success thrives As part of our commitment to your growth and development we encourage you to explore opportunities available within our organisation Your talent is our greatest asset and we re dedicated to providing avenues for you to reach its fullest potential We do so by providing the environment resources networks and career experiences essential for your progress Take the next step in your career journey and discover our exciting opportunities The Role Our role will give you the prospect to manage a team of Recruiters and be responsible for the recruitment delivery for our client Are you a dynamic professional with a passion for delivering exceptional client experiences We would love to hear from you As a Manager you ll be responsible for the recruitment delivery relationship management and annual budget within a complex client solution You ll support the Senior Manager Client Operations Director in driving the achievement of the business area s commercial and people strategy Key Accountabilities What you ll be doing Leadership Accountable for clearly communicating Strategic Account Vision and Plan to team Ensure they understand the account s commercial model and their role in helping achieve its strategic priorities and KPI targets Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations Support Recruiters in the resolution of complex and contentious issues with clients ensuring all escalations are resolved promptly Maintain regular communication with team members including conducting ongoing performance and development conversations and virtual team collaboration sessions Client Determine and manage optimal resource allocation to support the talent strategy of the business area Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans recruitment plans and organisational structures Custodian of the client s Employee Value Proposition EVP ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market Operations Compliance and Finance Lead team in the delivery against targets budget and SLAs Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards Work closely with the Performance Management CoE to monitor the team s Key Performance Indicators and forecasts Identify trends and issues and influence delivery strategy using data-led insights Manage the scope governance and compliance of the contract through team activity Identify and tackle scope creep Ensure team s compliance to the AMS Risk Management Framework and Account governance framework including the identification and management of risk Ensure team s compliance with legislation affecting area of work e g age discrimination IR35 The Good Work Plan OFCCP data management techniques or similar local legislative requirements Continuous Improvement Support implementation of Continuous improvement plan in collaboration with Performance Management CoE Share with Senior Manager Client Operations Director any continuous improvement opportunities identified by self or team - including opportunities for process improvement service enhancement financial improvement related strategic projects and increasing the scope of the service within account Skills Experience You ll need to demonstrate Demonstrable ability to build a position as a trusted advisor engage and influence senior stakeholders towards a course of action Experience of developing and delivering end-to-end recruitment campaign strategies Experience enhancing recruitment processes to improve outcomes e g decreased time to hire increased quality of hire fulfilment targets Experience managing a small team demonstrable ability to manage coach and develop direct reports Thorough understanding of legislation affecting area of work e g age discrimination IR35 The Good Work Plan and ability to guide and advise clients on legislation Agile in response to change or uncertainty - able to cope with and lead a small team and client through significant change Resilient under pressure - experience working to and achieving demanding targets ratios and SLAs and working to tight deadlines in a fast-moving environment Subject matter expertise in local recruitment practices including sourcing strategies recruitment models best practice recruitment Other Every one of us plays a pivotal role in our success whether engaging directly with clients or shaping the value we add behind the scenes Together it means more insight and expertise for our clients and more exciting career paths and experiences for us Apart from our benefits package you ll also get to enjoy the flexibility autonomy and trust to work in a way that works best for you We just focus on providing the means to meet collaborate and support each other however you choose We offer Full training and support High value and challenging work A vibrant diverse and collaborative culture Flexible working A competitive reward and benefits package The opportunity to embark on a recruitment career with one of the world s leading recruitment companies Details may vary slightly depending on your location local labour law etc Our culture of inclusion and belonging We welcome applications from people of all backgrounds and all aspects of employment are based on merit qualifications and business needs We do not discriminate based upon age disability gender identity marriage and civil partnership pregnancy and maternity race religion or belief sex sexual orientation or any other applicable legally protected characteristic If you require any accommodations or have any accessibility needs please reach out via email Talent weareams com or make a member of our Talent Acquisition team aware at any time Hit the Apply now button to get your journey started Details Reference AMS28079 Closing 30 10 2025 Location India Pune India Hyderabad Schedule Full Time Business area Human Resources People Capital Sector Technology Employment Type Permanent