Job Title Guest Relations Executive GRE - Female We are hiring for a GRE who will responsible for creating a welcoming atmosphere and ensuring guest satisfaction by providing personalized service managing inquiries and complaints coordinating special requests and acting as a point of contact for guests during their visit to our Property Job Location Orivva by Lotus Raj Nagar Extension Ghaziabad Job Timings 11 a m to 9 p m Age Limit 21 Years to 30 Years We Offer Competitive Salary ranging from 15000 INR to 25000 INR as per knowledge and Experience Chance to be part of growing hospitality brand Professional and Safe Work Environment Growth and Training Support Key duties include Welcoming guests Handling VIPs Resolving issues Providing information about the hotel and managing feedback to improve services Core Responsibilities Guest Welcoming Assistance Greeting guests upon arrival and providing information about Hotel Banquet services and facilities VIP Special Guest Management Identifying and providing special services to VIPs corporate guests and those celebrating special occasions Complaint Issue Resolution Addressing and resolving guest complaints and concerns promptly and professionally to ensure a positive experience Information Concierge Services Providing detailed information about the hotel local attractions dining and activities and arranging bookings or transportation Service Coordination Coordinating with other hotel departments like housekeeping to fulfill guest requests and ensure a smooth experience Property Publicizing Must show the Property to all Guests in a Professional Way Guest Feedback Actively seeking and managing guest feedback including encouraging positive reviews and using feedback to improve services Key Skills and Qualities Excellent customer service and good communication skills Professional grooming and presentation Ability to multitask and work effectively in a busy environment Detailed knowledge of the hotel and the surrounding area Personalized and proactive approach to anticipating guest needs Must be having an experience of 1 to 3 years as a GRE or Front Desk Officer in Hotel Banquet or Hospitality Industry Should be a Graduate or 10 2 From a reputed School Must be having Pleasing Personality with Guest First Attitude Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Flexible schedule Work Location In person