Key Responsibilities Provide first-line IT support for all hardware desktops laptops peripherals software operating systems applications and network-related issues Manage and troubleshoot surveillance systems and biometric hardware to ensure their smooth operation Offer remote IT assistance to assigned branches from the head office Conduct on-site visits to branches as needed to resolve complex issues or perform maintenance Manage and maintain accurate asset lists including hardware and software for all branches within the assigned region Assist with warranty claims and coordinate with vendors for repairs and replacements Track and document all support activities issues and resolutions using a helpdesk ticketing system Ensure timely resolution of all support requests and provide regular updates to users Required Skills and Qualifications Experience 2-4 years of experience in an IT Support role Edcation Any degree or diploma completion Problem-Solving Excellent analytical and troubleshooting abilities Communication Solid verbal and written communication skills to interact effectively with colleagues and external vendors Skills Strong knowledge of hardware software networking and a basic understanding of surveillance and biometric systems CCTV Preferred Experience Previous experience in IT support within the hospitality hotel management or corporate IT sectors is highly desirable This is a support role primarily based out of a head office The role requires a willingness to travel to different branch locations for on-site work You will be part of a team committed to providing timely and efficient IT solutions Benefits Travel Stay Cost Provide Additionally Travel Allowance TA Dearness Allowance DA and lodging will be provided and reimbursed for all official site visits Job Type Full-time Pay 22 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Application Question s IMMIDATE JOINING OK OR NOT 20-30 KM DISTANCE CIRCLE PRFERED Education Diploma Preferred Experience Technical support 2 years Required total work 2 years Required Location Trichur Kerala Required Willingness to travel 75 Required Work Location In person Application Deadline 30 08 2025

📌 It Support Excutive (Kerala)
🏢 Chemmanur International Info Solutions Private
📍 Kerala