Required Telecaller for Hospitality Services THRONES RESORT BANQUETS Key Responsibilities Handle all inbound and outbound calls related to restaurant reservations banquet bookings and event inquiries Maintain skilled telephone etiquette and deliver excellent guest service experience Record and manage booking details accurately in the system Provide complete information to guests regarding menus packages banquet facilities and ongoing offers Coordinate with the restaurant banquet team to ensure smooth reservation management Handle customer queries special requests and complaints with a service-oriented approach Assist in upselling restaurant event packages to potential clients Required Skills Strong communication skills Hindi English additional regional languages a plus Pleasant and professional telephone voice Knowledge of hospitality industry protocols restaurants banquets events Ability to multitask manage schedules and handle guest queries efficiently Customer-centric attitude with problem-solving ability Eligibility Criteria Minimum 1 year of experience in a hospitality restaurant banquet reservations role Basic computer knowledge MS Office reservation software preferred Flexible to work in shifts weekends and holidays if required Position Telephone Caller - Reservations Events Industry Hospitality Restaurant Banquet Services Location Bestech Business Tower Sector 66 Mohali Salary Range 12 500 - 17 500 per month Experience Required Minimum 1 year in hospitality restaurant reservations events Call 90530-11147 Share your CV on Hiring thrones co in Job Type Full-time Pay 13 000 00 - 17 500 00 per month Benefits Cell phone reimbursement Internet reimbursement Paid time off Language Hindi Preferred English Preferred Work Location In person