Car Advisor at Cars24 with expertise in end-to-end car sales, customer consultation, and delivering tailored vehicle solutions to drive customer satisfaction and revenue growth.
Who are we looking for
- Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.
- Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.
- Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.
- Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.
- Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation.
- Follow-Up:
Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business.
- Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.
- Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.
Who are we looking for
- Proven experience in automotive sales or a similar customer-facing role.
- Excellent communication and interpersonal skills.
- Solid negotiation and closing skills.
- Ability to build rapport and trust with customers.
- In-depth knowledge of pre-owned cars and the automotive market.
- Valid driving license and a clean driving record.
Why Join Us
- Drive key business initiatives and growth.
- Work in a fast-paced, innovative environment.
- Competitive compensation and career
📌 Car Advisor (Navi Mumbai)
🏢 Cars24
📍 Navi Mumbai
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