Technical Knowledge of Investment Casting process flow alloys tolerances applications Understanding of Engineering Drawings and customer specifications Customer Relationship Management - handling inquiries quotations follow-ups and complaint resolution Sales Support Activities - coordinating with production quality and dispatch teams for order execution Documentation Reporting - quotations order confirmations invoices dispatch notes and MIS reports Negotiation Skills - basic negotiation for pricing terms and delivery schedules ERP CRM Proficiency - managing orders tracking sales pipeline and customer database Communication Skills - clear verbal and written communication for client and inter-departmental coordination Time Management Multi-tasking - ability to manage multiple orders and customer accounts simultaneously Problem Solving - addressing delays quality concerns and logistics challenges Basic Commercial Knowledge - understanding taxation payment terms and export procedures if applicable MS Office Expertise - Excel for sales tracking PowerPoint for presentations Word for documentation Job Types Full-time Permanent Fresher Volunteer Pay 15 000 00 - 25 000 00 per month Advantages Flexible schedule Food provided Paid sick time Paid time off Provident Fund Language English Preferred Work Location In person