Associate Director - Technology Date Aug 4 2025 Location Mumbai IN Requisition ID 16810 Description About Firstsource Firstsource Solutions Limited an RP-Sanjiv Goenka Group company NSE FSL BSE 532809 Reuters FISO BO Bloomberg FSOL IN is a specialized global business process services partner providing transformational solutions and services spanning the customer lifecycle across Healthcare Banking and Financial Services Communications Media and Technology Retail and other diverse industries With an established presence in the US the UK India Mexico Australia South Africa and the Philippines we make it happen for our clients solving their biggest challenges with hyper-focused domain-centered teams and cutting-edge tech data and analytics Our real-world practitioners work collaboratively to deliver future-focused outcomes Position Summary The Associate Director - Technology with 10-14 years of experience will oversee the development maintenance and optimization of software applications across the organization This leadership role involves end-to-end ownership of large-scale projects multiple small to medium initiatives or strategic product portfolios The individual will be responsible for defining technology roadmaps driving innovation ensuring adherence to engineering best practices and aligning technical goals with overall business objectives The role requires strong expertise in project and program management including planning execution resource allocation budgeting risk mitigation and effective stakeholder communication The Director must demonstrate strong technical acumen team leadership and a results-oriented mindset Strong proficiency in the design development maintenance and support of software applications with proven hands-on experience in Python Django React js RDBMS Oracle SQL Server or PostgreSQL SQL and NoSQL databases e g MongoDB Experience with open-source technologies and modern development frameworks Preferred Familiarity with database migration and ORM tools like Liquibase or Hibernate Solid understanding of DevOps practices and tools e g AWS DevOps CI CD pipelines and version control systems e g Git Experience with cloud platforms AWS including deployment performance monitoring and troubleshooting Hands-on experience with Docker for containerization Solid knowledge of application security best practices and data protection principles Proven ability to write clean efficient code and debug effectively Demonstrated project management skills and familiarity with Agile methodologies Excellent communication skills both written and verbal Proven ability to lead mentor and collaborate with cross-functional teams Added Advantage Exposure to AI ML frameworks such as Keras PyTorch and libraries like scikit-learn Practical application of statistical analysis machine learning and mathematical modeling concepts Disclaimer Firstsource follows a fair transparent and merit-based hiring process We never ask for money at any stage Beware of fraudulent offers and always verify through our official channels or firstsource com email addresses