Job Summary We are seeking a responsible and detail-oriented professional to manage and oversee sample collection operations for our pathology laboratory The Collection Incharge will be responsible for supervising phlebotomists ensuring timely and accurate collection of specimens maintaining cold chain logistics and coordinating with lab staff to ensure smooth workflow and high-quality service Key Responsibilities Supervise and schedule the daily activities of sample collection staff in-house Ensure proper collection labeling handling and transportation of blood and other specimens as per NABL IATA guidelines Maintain documentation and logs of collected samples Oversee cold chain and sample safety during transit to the lab Ensure proper usage and availability of collection kits and consumables Provide training and guidance to collection staff on best practices and SOPs Handle patient customer queries related to home collection or in office collection Collaborate with logistics partners for timely pickups and deliveries Monitor TAT Turnaround Time and report discrepancies to the lab manager Maintain hygiene infection control standards and ensure staff wear appropriate PPE Address complaints or errors in collection procedures promptly and professionally Conduct periodic audits and quality checks Key Skills Competencies Strong knowledge of phlebotomy and sample handling protocols Team leadership and coordination Excellent organizational and multitasking skills Basic computer literacy MS Excel EMR LIMS software Effective communication and problem-solving skills Knowledge of safety infection control and biomedical waste disposal Educational Qualification Diploma or Degree in Medical Laboratory Technology DMLT BMLT or equivalent Certification in Phlebotomy preferred Job Types Full-time Permanent Fresher Pay 7 000 00 - 8 000 00 per month Work Location In person