Key Responsibilities Sales Support Assist the sales team in preparing proposals contracts and quotes for customers Monitor and respond to sales inquiries via email or phone Process sales orders and ensure accurate data entry in the company s sales database Customer Service Maintain relationships with clients by providing support and follow-up for product or service inquiries Address customer complaints and ensure quick resolution by coordinating with the appropriate teams Ensure timely communication with clients about order status delivery schedules and any issues Documentation and Reporting Maintain and update sales reports customer records and other related documentation Generate daily weekly and monthly sales performance reports Ensure all sales activities are properly documented and filed for reference Coordination with Team Customer international Client Schedule and coordinate meetings calls and appointments for the sales team Assist in coordinating sales events trade shows or marketing campaigns Sales Performance Tracking Track key sales metrics and performance indicators to assist in the analysis of the sales team s performance Help identify trends and areas for improvement based on the sales data Qualifications Bachelor s degree in Business Sales or a related field 1-3 years of experience in sales support coordination or administration Strong communication and interpersonal skills Proficiency in MS Office Excel Word PowerPoint and CRM software Detail-oriented with strong organizational and multitasking skills Ability to work in a fast-paced environment and meet deadlines Job Type Full time Pay 11 674 97 - 31 719 12 per month Benefits Provident Fund Compensation Package Yearly bonus Schedule Morning shift Work Location In person