Position Legal Operations SpecialistLocation India Remote Reports to Legal Operations Manager About Us HighLevel is an AI powered all-in-one white-label sales marketing platform that empowers agencies entrepreneurs and businesses to elevate their digital presence and drive growth We are proud to support a global and growing community of over 2 million businesses comprised of agencies consultants and businesses of all sizes and industries HighLevel empowers users with all the tools needed to capture nurture and close new leads into repeat customers As of mid 2025 HighLevel processes over 15 billion API hits and handles more than 2 5 billion message events every day Our platform manages over 470 terabytes of data distributed across five databases operates with a network of over 250 microservices and supports over 1 million domain names Our People With over 1 500 team members across 15 countries we operate in a global remote-first environment We are building more than software we are building a global community rooted in creativity collaboration and impact We take pride in cultivating a culture where innovation thrives ideas are celebrated and people come first no matter where they call home Our Impact As of mid 2025 our platform powers over 1 5 billion messages helps generate over 200 million leads and facilitates over 20 million conversations for the more than 2 million businesses we serve each month Behind those numbers are real people growing their companies connecting with customers and making their mark - and we get to help make that happen Learn more about us on our YouTube Channel or Blog Posts About the Role You are a highly organized proactive and operationally-minded professional with a proven ability to manage a wide range of tasks in a fast-paced legal environment You thrive on improving processes executing compliance workflows and supporting legal operations with excellence and discretion Your background includes experience in either a law firm or in-house legal department preferably in the tech software or SaaS industry You are meticulous resourceful and a confident communicator equally comfortable working independently or in cross-functional teams What You ll Be Doing Compliance Monitoring EnforcementTrack and enforce compliance of HighLevel s customers and affiliates with company policies partnering with Account Managers and business leads Manage reporting and responses related to policy violations including MAP violations and Terms of Service breaches Tool Vendor ManagementAssist in implementing and administering legal tools including contract management platforms equity management systems and other legal tech solutions Legal Request HandlingRespond to DMCA takedown requests cease and desist letters customer disputes data deletion requests and other customer compliance inquiries Cross-Functional CollaborationWork with teams across HighLevel Product Customer Success Sales Security etc to develop and implement scalable compliance and risk mitigation processes Administrative SupportProvide project and operational support to the VP of Legal and Legal team including document tracking scheduling and internal reporting Other Legal ProjectsSupport a wide array of legal initiatives and special projects as needed What You ll Bring Experience Education Certifications1-4 years experience supporting legal operations in a law firm or in-house legal team ideally in tech or SaaS 3 years of overall project operations support experience Bachelor s degree required Law or business administration background preferred Exposure to compliance programs risk mitigation frameworks and customer vendor interaction is a plus Key CompetenciesCustomer ObsessionChampion the customer experience in every legal and compliance interaction Deliver value through every communication and solution Actively listen and respond with clarity and professionalism Drive for ResultsDemonstrate urgency initiative and energy to resolve legal operations tasks Adapt to change with composure and focus Collaborate across teams to achieve legal and company goals Good to GreatCommit to continuous improvement and skill development Take initiative to propose improvements in processes and services Welcome feedback and use it to grow Do What Is RightUphold the highest standards of integrity and ethics Own your work and decisions with accountability Always act in the best interest of the company team and customers Equal Employment Chance Information The company is an Equal Opportunity Employer As an employer subject to affirmative action regulations we invite you to voluntarily provide the following demographic information This information is used solely for compliance with government record-keeping reporting and other legal requirements Providing this information is voluntary and refusal to do so will not affect your application status This data will be kept separate from your application and will not be used in the hiring decision LI-Remote LI-TA1

📌 Legal Operations Specialist (India)
🏢 HighLevel
📍 India