Title Client Query Resolution Specialist - Amazon Blended Process Location Sector 18 Gurgaon Process Amazon - Blended Customer Support 80 Chat 20 Voice Client Base USA and Domestic India Working Days 6 Days a Week Salary Structure Fresher 25 000 CTC 6 Months Experience 30 000 CTC 1 Year Experience 35 000 CTC Performance-based incentives and bonuses atleast 25 000 PM Key Responsibilities Handle customer queries through chat 80 and inbound voice calls 20 Interact confidently with both USA-based and domestic customers Resolve issues complaints and problems effectively Ensure timely and satisfactory resolutions to customer queries Maintain accurate records and adhere to quality standards Required Skills Must have absolute fluency in English and Hindi spoken and written Should be confident and comfortable in handling USA-based clients Willingness and interest to interact with global customers via chat and voice Strong comprehension typing and problem-solving skills Basic system navigation skills Eligibility Criteria Undergraduates and above can apply Both freshers and experienced candidates are welcome Job Types Full time Permanent Fresher Pay 25 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Commuter assistance Adaptable schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule Day shift Rotational shift Supplemental Pay Commission pay Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Application Question s How many months of experience do you have in Sales or Customer Support or Blended Process What s your current in-hand salary How much do you rate your English Communication Skill out of 10 Education Higher Secondary 12th Pass Preferred Language English Preferred Hindi Preferred License Certification Expertise to handle USA Customers too Preferred Experience in Sales or Customer Support Preferred Location Gurgaon Haryana Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Amazon Blended Process - Usa + India Clients Handling (Haryana)
🏢 Career Crox
📍 Haryana