Responsibilities
- Analyze customer requirements and develop high-quality, maintainable configurations and code within the KloudGin platform.
- Perform software testing and ensure customer-specific configurations meet business needs.
- Debug customer issues and deliver robust, efficient solutions for complex functional and technical problems.
- Work closely with cross-functional teams including Product, DevOps, and Support; maintain daily collaboration with onshore and offshore colleagues; and take full ownership of assigned deliverables.
- Develop programs and scripts to build user-friendly interfaces and enhanced functionalities.
- Assist in diagnosing performance issues, troubleshooting integrations, and resolving offline/online data handling challenges.
- Stay up to date on the latest industry trends, product upgrades, and emerging technologies to continually enhance system capabilities and client value.
Requirements
- 4+ years of hands-on experience in implementing Field Services (FSM) and/or Enterprise Asset Management (EAM)
projects with technical expertise in Java/J2EE.
- Experience in the utility industry, with a clear understanding of its business processes and operational needs.
- Experience with EAM solutions such as IBM Maximo, Oracle Work & Asset Management (WAM), Oracle WACS, and FSM products like ClickSoftware, ServiceNow FSM, Salesforce SFS, IFS, or KloudGin.
- Practical experience configuring custom objects, layouts, reports, dashboards, and workflow rules.
- Familiarity with MongoDB is a robust advantage.
- Strong analytical and problem-solving skills with excellent communication (oral, written, and listening) abilities.
- Experience working with version control systems and adherence to quality development standards and practices.
- Nice to have: Experience in integrating third-party systems and solid knowledge of data modeling.
- Bachelors degree (B.Tech, B.E.) in Computer Science or related field; Master’s degree preferred.