Overview You don t have to be an employee long before you understand the SSOE difference It goes back to our history of reinventing ourselves for new markets serious rates of growth year after year and being ahead of the curve in technology Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual When you work at SSOE you work with the best and you re a part of something bigger than yourself And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results Responsibilities The following duties are typical of the position but are not all encompassing Responsibilities include those required to deliver quality service on schedule and within budget in a team workplace Set up workstations with computers and necessary peripheral devices such as monitors mice phone etc Install appropriate software and functions according to specifications Provide orientation and guidance to users on how to operate computer equipment Organize and schedule upgrades and maintenance without disrupting others work Perform troubleshooting to diagnose and resolve problems including repairing or replacing parts and debugging Escalates problems of unusual complexity to senior level personnel for assistance Maintain records logs of repairs fixes and maintenance schedules Performs network virus scanning as directed Communicates system technical concerns to senior IT staff Qualifications What You Will Bring Diploma in a field related to computers Bachelor s degree preferred Minimum 2 yrs exp in techincal support Basic knowledge of computer systems and prevailing office software required Some experience in computer support or customer service required Strong technical communication and client-facing skills Availability for after-hours emergency support and scheduled maintenance Excellent communication and coordination skills Willingness to wo

📌 It Technician I (Mumbai)
🏢 SSOE Group
📍 Mumbai