Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 28-Jul-2025 Job ID 11142 Description and Requirements Process billing and remit requests for various MetLife products across Small Regional and National markets Follow up with required stakeholders for additional missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory task is completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups peers and seniors Able to work as a natural team-player in the business functions Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution Provide inputs on process and system to the team members Responds promptly and calmly to changing events and situations Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers Ability to work various shifts within hours of operation Flexibility is a must as your shift can will change to meet business needs Should have Problem Solving Analytical Ability along with Judgment and Decision Making skills Strong computing skills Keyboarding and data entry speed minimum 30 wpm with 90 accuracy Self-initiated drive and zeal for continuous improvement Knowledge of the function process and systems Clear written and verbal communication with internal and external stakeholder including end customers Proficient in E-mail management Knowledge of Insurance principles in relation to the US Insurance industry About MetLife Recognized on Fortune magazine s list of the 2025 World s Most Admired Companies and Fortune World s 25 Best Workplaces TM for 2024 MetLife through its subsidiaries and affiliates is one of the world s leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East Our purpose is straightforward - to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy we re inspired to transform the next century in financial services At MetLife it s AllTogetherPossible Join us