Position Airport Ground Staff Company Overview Bluespirit is a leading airport service provider in Kochi Kerala India We are committed to providing exceptional customer service and ensuring the smooth operation of airport activities As a growing company we are looking for enthusiastic and dedicated individuals to join our team as Airport Ground Staff As an Airport Ground Staff you will be responsible for assisting passengers and ensuring their safety and comfort throughout their journey Your main duties will include - Greeting and welcoming passengers at the airport - Assisting passengers with check-in baggage drop and boarding procedures - Providing information and assistance to passengers regarding flight schedules delays and other inquiries - Ensuring the safety and security of passengers by following all airport regulations and procedures - Assisting passengers with special needs such as elderly or disabled individuals - Handling and resolving any customer complaints or issues in a professional and effective manner - Coordinating with other airport staff including flight crew ground crew and security personnel - Maintaining a clean and organized work area including the check-in counters and boarding gates - Adhering to all company policies and procedures to ensure a high level of customer satisfaction - Assisting with any other duties as assigned by the airport management team Qualifications - High school diploma or equivalent - No prior experience required training will be provided - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Robust attention to detail and problem-solving skills - Ability to work flexible hours including weekends and holidays - Physically fit and able to lift heavy baggage if necessary Contract Details This is a full-time position with a competitive salary and benefits package The contract will be based in Kochi Kerala India If you are a dedicated and customer-oriented individual looking for a challenging and rewarding career in the aviation industry we encourage you to apply for the Airport Ground Staff position at Bluespirit We value diversity and equal opportunities and we welcome applicants from all backgrounds Join our team and be a part of our exciting journey