About 2COMS Group 2COMS Group is a leading workforce solutions organization with over three decades of experience across recruitment staffing skill development international mobility and workforce transformation With 25 locations and multiple business verticals 2COMS operates in a fast-paced high-growth environment driven by performance accountability and people development Role Summary The HR Business Partner HRBP will act as a strategic partner to business leaders and employees ensuring effective people management performance governance employee engagement and compliance This role bridges business goals with HR strategy driving productivity retention and organizational culture The HRBP is expected to move beyond transactional HR and function as a trusted advisor to leadership while being the first point of contact for employees Why This Role Matters Ensures fair transparent and structured performance management Drives employee engagement retention and productivity Acts as the custodian of culture and values Supports leaders in people decision-making Reduces attrition escalations and people-related risks Key Responsibilities 1 Business Partnering Partner with business heads to understand manpower plans productivity challenges and people risks Translate business objectives into HR action plans Support leaders in workforce planning role clarity and team structuring 2 Performance Management Appraisals Drive goal setting mid-cycle reviews and appraisal cycles Facilitate performance discussions between managers and employees Support PIP cases with clear documentation and follow-ups Ensure fairness calibration and adherence to performance policies 3 Employee Relations Grievance Handling Act as first-level grievance redressal authority Conduct grievance meetings investigations and resolution documentation Mediate conflicts between employees and managers Track grievance trends and recommend preventive actions 4 Employee Engagement Culture Conduct regular employee connects skip-level meetings and pulse checks Execute engagement initiatives aligned to business realities Improve employee experience across lifecycle stages onboarding to exit 5 HR Operations Compliance Ensure compliance with company policies HR SOPs and labor laws Maintain accurate employee records documentation and reports Support audits and statutory requirements in coordination with HR Ops 6 Talent Development Capability Building Identify training needs from performance data and manager feedback Coordinate with L D for training interventions Track post-training effectiveness and behavioral impact 7 Data Reporting Governance Maintain HR dashboards on attrition grievances performance and engagement Share actionable insights with leadership Ensure timely and accurate HR MIS reporting Key Stakeholders Business Heads Managers Employees all levels Talent Acquisition L D HR Operations Senior Leadership Requirements Required Skills Competencies Must-Have Robust understanding of HRBP role in a business environment Excellent communication listening and conflict-resolution skills Ability to handle sensitive conversations with maturity Data-driven mindset with strong documentation discipline High ownership and accountability Experience Qualification 2-7 years of relevant HRBP HR Generalist experience MBA Master s in HR or equivalent qualification Experience in staffing recruitment services or high-growth organizations preferred