We are looking for enthusiastic and customer-focused individuals to join our support team As a Customer Support Executive you will be the first point of contact for our customers assisting them with queries resolving concerns and ensuring a seamless customer experience Key Responsibilities Handle customer inquiries via calls emails chat and social media platforms Resolve complaints returns order tracking and product-related issues promptly and professionally Maintain a positive empathetic and professional attitude toward customers at all times Collaborate with internal teams logistics sales warehouse to resolve customer issues Document and update customer records based on interactions Suggest improvements to processes for better customer experience Required Skills Proficiency in English and Hindi verbal written is mandatory Excellent communication and interpersonal skills Problem-solving attitude with a customer-first approach Basic computer knowledge and ability to use CRM tools and communication platforms Eligibility Candidates with 1-2 years of experience in customer support or a similar role will be preferred Job Type Full time Pay 12 000 00 - 18 000 00 per month Work Location In person
📌 Customer Support Executive (cse), Exp: 1- 2 Years, Location: Trivandrum (Kerala)
🏢 Hyve Sports
📍 Kerala
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