A Customer Relationship Manager CRM in a real estate project is responsible for managing and enhancing client relationships throughout the customer journey ensuring satisfaction addressing inquiries and supporting sales and after-sales activities They use CRM software to track interactions coordinate with sales and marketing teams and implement strategies for improved customer engagement and retention Key responsibilities include maintaining client information in CRM supporting real estate agents providing timely responses to client needs and complaints coordinating internal teams to resolve issues and preparing reports on client feedback and sales activities The CRM also plays a crucial role in managing documentation related to bookings payments agreements and possession processes Additionally they work on upselling cross-selling and ensuring timely communication with clients post-sales Skills needed typically include robust communication and interpersonal abilities problem-solving organizational skills knowledge of real estate processes and proficiency in CRM software This role also involves staying updated on market trends and contributing to the achievement of sales targets Job Type Full-time Pay From 30 000 00 per month Benefits Cell phone reimbursement Commuter assistance Provident Fund Work Location In person

📌 Customer Relationship Manager (crm) (Kharar)
🏢 The Antilia by Acme
📍 Kharar