Company Overview We M s Siva Medical Services SMS are a rapidly growing medical distribution company specializing in the healthcare industry Based in Trivandrum we partner with leading principal companies such as Mindray Ortho Clinical Diagnostics Mindray Animalcare and Tosoh Our mission is to deliver exceptional service and innovative solutions to our clients We are currently seeking a dynamic and motivated individual to join our team as a Sales Service Coordinator Key Responsibilities Client Communication Maintain solid relationships with the sales team and clients through clear timely and professional communication Cross-Department Coordination Work closely with internal departments sales logistics finance service etc to ensure smooth and seamless customer experiences Sales Documentation Reporting Create and maintain an organized filing system for sales records prepare and update MIS reports as required Order Processing Receive verify and process customer orders accurately and within deadlines ensuring full compliance with company procedures Tender Support Assist with tender submissions and maintain familiarity with tendering processes for both private and government sectors added value Quotation Preparation Support the sales team by preparing precise and competitive quotations based on customer requirements and pricing guidelines Inventory Coordination Monitor and manage product inventory in accordance with company policies and stock control norms highlight shortages proactively Customer Support Act as a primary point of contact for customer inquiries complaints and service requests ensuring timely resolution and customer satisfaction After-Sales Service Coordinate after-sales support activities and maintain long-term positive relationships with clients Documentation Portal Updates Update all service-related paperwork and records on the company portal ensuring accuracy and accessibility Expected Requirements Qualification Any degree MBA preferred Experience 0 to 1 year of relevant experience Job Type Full-time Benefits Health insurance Provident Fund Job Type Full-time Pay 10 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Sales & Service Coordinator (Kerala)
🏢 Siva Medical Services
📍 Kerala