Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like where you ll be supported and inspired by a collaborative community of colleagues around the world and where you ll be able to reimagine what s possible Join us and help the world s leading organizations unlock the value of technology and build a more sustainable more inclusive world Your RoleExpertise in administering and optimizing Zoom Meetings Webinars Rooms Phone and Events Experience in configuring Zoom integrations with Microsoft Teams Outlook Slack and other collaboration platforms Lead enterprise-wide Zoom deployment including user provisioning SSO configuration and policy enforcement Manage Zoom Room hardware setup and troubleshooting Neat Poly Logitech etc Implement Zoom security best practices such as encryption meeting controls and data retention Ensure compliance with GDPR HIPAA and internal governance policies Act as Tier 3 escalation point for Zoom-related issues analyzing logs call quality metrics and performance data Conduct workshops for IT teams and end users on Zoom best practices Monitor usage performance and adoption using Zoom Admin Dashboard and analytics tools Generate reports for leadership on ROI usage trends and service health Your Profile4 to 9 years of experience in Unified Communications or Video Conferencing administration Deep hands-on experience with Zoom Admin Console Zoom Rooms and Zoom Phone Strong understanding of networking VoIP SIP and video conferencing protocols Familiarity with SSO SCIM provisioning and Zoom APIs Experience with AV hardware digital signage and meeting room automation Proficiency in PowerShell Python or other scripting languages for automation Knowledge of Microsoft 365 Google Workspace and Slack integrations Bachelor s degree in Computer Science IT or related field Zoom certifications e g Zoom Certified Integrator or Administrator preferred ITIL CCNA or UCaaS-related certifications are a plus What will you love working at CapgeminiOpportunity to work on cutting-edge Unified Communications and collaboration technologies Growth opportunities global exposure in enterprise video conferencing solutions Focus on innovation security and automation in collaboration platforms Inclusive culture strong support system Capgemini is an AI-powered global business and technology transformation partner delivering tangible business value We imagine the future of organizations and make it real with AI technology and people With our strong heritage of nearly 60 years we are a responsible and diverse group of 420 000 team members in more than 50 countries We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem leveraging our capabilities across strategy technology design engineering and business operations The Group reported 2024 global revenues of EUR22 1 billion Make it real www capgemini com Ref code 343724-en GB Posted on 01 Dec 2025 Experience level Experienced Professionals Contract type Permanent Location Bangalore Mumbai ex Bombay Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management