- Customer Support Executive Company LuxLace Luxury Pvt Ltd Location Sector 4 Noida Nearest Metro Station Sector 16 About the Role LuxLace Luxury Pvt Ltd is looking for a dynamic and customer-oriented Customer Support Executive to provide exceptional service to our clients The ideal candidate should have strong communication skills a problem-solving mindset and the ability to handle customer queries across multiple platforms Key Responsibilities Handle inbound and outbound customer calls emails and chats Resolve customer queries related to orders products payments and returns Maintain accurate records of customer interactions and feedback Coordinate with internal teams Sales Logistics Operations to ensure timely resolution Provide product information and guide customers throughout the buying process Follow company guidelines and ensure high-quality customer experience Handle escalations professionally and maintain customer satisfaction Requirements Minimum 6 months to 2 years of experience in customer support E-commerce experience preferred Excellent verbal and written communication skills Ability to multitask and work in a fast-paced environment Basic computer knowledge MS Office CRM tools Problem-solving attitude and patience while handling queries Immediate joiners preferred Work Details Job Type Full-time Location Sector 4 Noida Nearest Metro Sector 16 Working Days 6 Days Mon-Sat Shift 10 am to 7 pm Why Join Us Friendly and growth-oriented work environment Opportunity to work with a premium luxury brand Career growth and learning opportunities Job Type Full-time Pay 18 000 00 - 25 000 00 per month Advantages Cell phone reimbursement Paid sick time Provident Fund Work Location In person