Job Title Customer Relations Executive Experience Minimum 1 year in Customer Relations Customer Support Employment Type Full-time Female candidates preferred Job Overview We are seeking a Customer Relations Executive to assist clients by addressing queries resolving concerns and ensuring a smooth customer experience The ideal candidate should have prior experience in customer relations strong communication skills and a passion for delivering excellent support in the software industry Key Responsibilities Respond to customer inquiries via phone email and chat in a qualified manner Provide accurate information and support related to software products services Assist customers with basic troubleshooting and escalate technical concerns when required Maintain detailed records of customer interactions and follow up on unresolved issues Collaborate with internal teams to resolve complex cases Educate clients on software features updates and best practices Ensure high customer satisfaction by delivering quality service-oriented support Requirements Any Bachelor s Degree Minimum 1 year of experience in Customer Relations Customer Support Strong communication skills in Malayalam Ability to understand and resolve customer concerns effectively Willingness to learn and adapt to software systems and tools Customer-focused mindset with strong problem-solving skills Preferred Qualifications Interest in software products and customer interaction Robust interpersonal and coordination skills Job Types Full-time Permanent Pay 10 000 00 - 20 000 00 per month Location Kannur Kerala Required Work Location In person

📌 Customer Relations Executive (Kannur)
🏢 Leading
📍 Kannur