We are seeking a dedicated and enthusiastic Customer Service Representative to join In this role you will be the voice of our company providing exceptional service and support to our international clients If you have a passion for helping others and enjoy working in a fast-paced environment Key Responsibilities Handle outbound customer calls with professionalism and courtesy Provide accurate information and support to customers regarding products and services Resolve customer queries and issues efficiently ensuring a positive customer experience Maintain detailed records of customer interactions and transactions Collaborate with team members to improve processes and customer satisfaction Stay updated on company policies product knowledge and industry trends Qualifications Education Graduate is a must for fresher For Experienced candidates we can hire undergrad as well Experience 0 to 4 years of experience in customer service or a related field BPO experience is a plus Not more than 4 years will be considered Robust verbal communication skills with a clear and neutral accent Ability to work in a fast-paced high-volume environment Excellent problem-solving skills and a customer-first attitude Mode of Work WFH or WFO - WFO Interview process - Versant followed by 2 Virtual rounds Versant Threshold 60 Pearson Versant tool Location Mumbai- MDC7 - Arioli MDC2 Vikhroli Shift Timing - US Rotational Shifts 2-way cab within 35 Kms radius Documents required- Offer Letter relieving letter last 3 months salary slips PF Statement Form 16 Shift Timing 5 30 PM to 3 30 AM 6 30 PM to 2 30 AM Job Types Full-time Permanent Pay 35 000 00 - 35 500 00 per month Experience International BPO 1 year Required Language fluent English for international voice support Required Shift availability Night Shift Required Work Location Remote

📌 International Customer Support (India)
🏢 ER RECRUITMENT INDIA
📍 India