Organization: Novo Nordisk Global Business Services (GBS) India Bangalore
Turn complex market data into the insights that shape how Novo Nordisk competes – and wins – in the world's largest healthcare market.
Your recent role
As Customer Insights Lead, you will drive high-quality market research and customer insight analysis for Novo Nordisk's US business, partnering closely with brand teams, Commercial In-sights & Analytics colleagues and global counterparts to inform strategic and operational decisions at the highest levels.
Day-to-day, your tasks will include:
- Leading the end-to-end execution of quantitative and qualitative market research projects for key US products, portfolios and strategic areas of interest
- Translating findings into best-in-class insights and presenting them in key forums and executive summaries to enable senior management decision-making
- Challenging vendors and brand teams on methodology, cost and processes to continuously improve research quality and efficiency
- Building strong partnerships with stakeholders across NNI US, GBS and HQ to ensure alignment, coordination and shared success
- Supporting the optimisation of Novo Nordisk's commercial strategies at project, portfolio and corporate levels
- Contributing to the development of the wider Customer Insights function
- Ensuring compliance across sourcing, contracting, pharmacovigilance, legal approvals and reporting, and keeping internal platforms (SharePoint, Smartsheet) up to date
Your new department
In Product & Portfolio Strategy we drive commercial strategy, medical affairs and business development across all therapy areas. We act as a connector and compass, guiding the new Novo Nordisk portfolio for sustained competitiveness upstream, and maximising portfolio potential through successful commercial strategies and competitive launches downstream.
You will be part of the Product & Portfolio Strategy GBS team i
📌 Customer Insights Lead (Bengaluru)
🏢 Novo Nordisk
📍 Bengaluru
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