Comcast brings together the best in media and technology We drive innovation to create the world s best entertainment and online experiences As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fast-forward your career at Comcast Job Summary Responsible for assisting to oversee system support functions in a client server systems infrastructure Manages day to day activities within the system including maintenance and interfacing with system personnel to ensure that all questions issues arising are resolved in a timely manner Works with moderate guidance in own area of knowledge Core Responsibilities Tests current software system patches and Operating system images for conflicts with existing applications using a defined test plan Tests diagnoses and resolves end user desktop hardware OS and application problems Coordinates with vendors for hardware parts repairs replacements Manages system outages to resolution Collaborates with fix agents both internal and external to resolve issues Researches and investigates new products for PC software hardware and mainframe Provides consultation services for users with problems or new tasks and formulates solutions Provides immediate technical application support via telephone email and Internet Regular consistent and punctual attendance Must be able to work nights and weekends variable schedule s and overtime as necessary Other duties and responsibilities as assigned Employees at all levels are expected to Understand our Operating Principles make them the guidelines for how you do your

📌 Analyst 2 - Information Technology Support (Chennai)
🏢 Xfinity
📍 Chennai