Receive and check claim documents for completeness and advice employees regarding pending documents if any Track and control documents to ensure TAT of claims cards as per SLA Feedback from Insurers and Corporates Additional revenue opportunities from existing Corporates Non voice coordinator Respond to queries from the employees of the corporate through e-mails Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix To attend to any other assignments assigned to you from time to time Voice coordinator Respond to queries from the employees of the corporate over Phone Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix To attend to any other assignments assigned to you from time to time Work from office only Job Types Full time Permanent Pay 300 000 00 - 460 000 00 per year Benefits Cell phone reimbursement Provident Fund Work Location In person