About the Posting We MediaVibe a digital marketing agency posting this on behalf of our client Hills and Tree Resort wayanad to help them hire a Guest Relations Executive Hills and Tree Resort is a premium resort in Wayanad offering guests a tranquil and luxurious escape surrounded by nature Role Overview Hills and Tree Resort is looking for a friendly professional and enthusiastic Guest Relations Executive to be the first point of contact for their guests The role focuses on providing exceptional hospitality ensuring smooth check-ins check-outs and creating memorable experiences that encourage repeat visits and positive reviews Key Responsibilities Welcome and assist guests during check-in and check-out Handle guest inquiries requests and complaints promptly and professionally Coordinate with housekeeping food beverage and other departments to meet guest needs Maintain accurate guest records and documentation Promote resort services amenities and activities to enhance guest experience Represent the resort s brand and hospitality standards in all interactions Requirements Must be willing to work in Manathavady Wayanad Experience in hospitality front office or guest relations preferred Excellent communication and interpersonal skills Ability to handle challenging situations calmly and professionally Solid organisational and multitasking abilities Friendly approachable and service-oriented personality Proficiency in English additional languages are a plus Benefits Accommodation provided Work in a scenic and luxurious resort environment Opportunities for professional growth and learning Supportive and friendly team Job Type Permanent Pay 15 000 00 - 20 000 00 per month Benefits Food provided Work Location In person Speak with the employer 91 (phone hidden)