Job Title Customer Support Representative Company Manvi International Courier Location Dwarka Sector 7 New Delhi Work Timing 10 30 AM to 7 30 PM Salary 18 000 to 25 000 CTC Experience 1-3 years in customer service preferably in logistics courier sector Joining Immediate Education Graduate Hiring Specifications Excellent verbal and written communication skills English Hindi required Punjabi preferred Strong multi-tasking and time-management skills Ability to handle difficult customers and high-pressure situations Comfortable with handling large volumes of inbound and outbound calls Male and female both can apply Job Responsibilities Handle inbound and outbound calls chats and emails for customer queries and service inquiries Convert incoming leads by clearly explaining services delivery timelines and pricing Resolve customer issues related to shipment tracking delays and delivery Coordinate with logistics vendors DHL FedEx UPS and internal operations teams to resolve issues Maintain accurate call logs case updates and customer information in the CRM Support basic operational tasks such as label generation invoicing tracking updates and data entry Educate customers about branded local courier options and benefits Provide after-service support and maintain positive customer relationships Ensure timely follow-ups and keep all shipment and contact data up to date in the system Apply Now hr manvicourier com Contact (phone hidden) Job Type Full-time Pay 20 000 00 - 25 000 00 per month Perks Provident Fund Language English Required Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Representative (New Delhi)
🏢 Manvi international Courier
📍 New Delhi