Company Description Believe is one of the world s leading digital music companies Believe s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development Its 2 037 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise respect fairness and transparency To support our fast-growing presence on all continents we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry Believe is listed on compartment A of the regulated market of Euronext Paris Ticker BLV ISIN FR0014003FE9 Ready to setthetone with Believe Direct Reporting Head of Engineering Dotted Line Reporting People Director India Responsibilities This role would be responsible for managing and supervising organization s technical operations which includes overseeing IT department employees and ensuring all technology systems and applications support the organization s goals and objectives Technical Expertise Overseeing all IT operations network support IT security and IT infrastructure Define and apply centralized IT policies and systems across the APAC region to support the implementation of business objectives Inspect the use of technological equipment and software to ensure functionality and efficiency Developing implementing and evaluating IT projects in line with organizational objectives Ensuring the maintenance of current projects and technology systems Identifying vulnerabilities the need for upgrades configurations or opportunities for new systems Proposing strategic solutions and recommending new systems and software Building and maintaining relationships with external advisors and vendors Ensuring reported issues are resolved in a timely manner Review and analyse helpdesk metrics and performance reports to identify trends areas for improvement and opportunities for training Serve as the primary point of contact for escalated technical issues and complex user inquiries Team Leadership Provide leadership guidance and mentorship to IT team members Coordinate and delegate tasks effectively to ensure efficient workflow and timely resolution of user issues Conduct regular performance evaluations and provide feedback to team members to promote professional growth and development Process Optimization Identify opportunities to streamline IT processes and procedures to enhance efficiency and customer satisfaction Implement best practices for incident management problem resolution and knowledge management within the team Collaborate with Central Regional IT teams to implement system enhancements and improvements based on user feedback and other performance metrics Support a follow-the-sun IT support model and work effectively with international teams across time zones Scope Central IT APAC HUB 70 India Specific 30 minimum for existing set up Basis additional requirements this role will take on Project management and Governance responsibilities for additional projects that are rolled out in the course of the subsequent years Must Have At least 7 years of management experience in an IT environment with significant exposure to the APAC region including China Proven experience working with Google Workspace Slack Sound working knowledge of IT operations systems and developments Experience in analysis implementation and evaluation of IT systems and their specifications Sound understanding of computer systems hardware software networks etc Excellent communication and interpersonal skills Solid leadership and project management skills Solid analytical and problem-solving skills Apply Interested applicants can email their resumes at chandani veera believe com or reach out to us at 91 (phone hidden) Qualifications Bachelor s degree in information technology Computer Science or a related field preferred Additional Information Benefits Believe Flexibility - Just punch in leaves not intime and out time Office perks - a game of foosball table tennis to bat the afternoon lacklustre free event pass for exclusive and limited shows music subscription etc Wellbeing - Caring by EUTELMED professionals are at your disposal for advice and support in your own language and culture Transperancy - engaged in secondary activity just disclose it to us Sustainability - You can be a part of CSR program represent yourself as a shaper and contribute to a better future Disclosure Believe strongly promotes equal treatment regardless of race ethnicity nationality gender sexual orientation socio-economic status age marital or civil partner status pregnancy or maternity physical abilities religious beliefs political beliefs or other ideologies

📌 Senior Lead Workplace (Maharashtra)
🏢 Believe
📍 Maharashtra