Job Title Student Counselor - Telecaller Company ICA Edu Skills Pvt Ltd Location Salt Lake Kolkata Salary 15 000 - 20 000 per month Fixed Salary About ICA Edu Skills ICA Edu Skills is a leading vocational training institute in India focused on empowering youth with job-ready skills in the fields of finance accounts and related sectors We bridge the gap between education and employment through industry-aligned training programs and a solid placement network Job Role Responsibilities As a Student Counselor - Telecaller you will play a crucial role in engaging with prospective students and guiding them towards the right career path through ICA s training programs Your key responsibilities will include Call newly assigned leads within 5 to 15 minutes of generation to ensure quick engagement Understand the student s educational background career goals and interests Provide accurate information about ICA courses career outcomes and training modules Help students choose the most suitable course based on their profile and aspirations Encourage and align walk-in appointments at the nearest ICA center Maintain detailed call records lead remarks and follow-up schedules in the CRM Submit daily reports and call recordings as per company policy Coordinate with local ICA center teams to track and confirm walk-ins and conversions Key Requirements Minimum Graduate Good communication skills in English Hindi and Bengali Prior experience in telecalling counseling or customer service is a plus Basic computer knowledge and familiarity with CRM systems Strong interpersonal skills and the ability to build rapport quickly Must be punctual proactive and target-driven Job Type Full-Time Working Days 6 Days a Week Work Location ICA Edu Skills Salt Lake Kolkata Perks Benefits Attractive incentives based on performance On-the-job training Career growth opportunities within ICA Edu Skills Job Type Full-time Pay 16 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Provident Fund Work Location In person

📌 Student Counselor – Telecaller (female) (West Bengal)
🏢 Ica Edu Skills
📍 West Bengal