About MostEdge At MostEdge our mission is to deliver trusted profitable experiences by empowering retailers and partners to accelerate commerce sustainably Operating in a 24x7 environment across multiple geographies we power operations pricing surveillance invoicing and analytics for modern retail and energy networks Our vision is to build trusted sustainable experiences and accelerate commerce everywhere Our core values Lead with Purpose Build Trust Own the Outcome Win Together and Keep It Easy define how we work and what we expect from one another Position Summary The Executive Assistant to the Vice President Customer Experience Operations will serve as a critical partner and point of coordination within a fast-paced high-stakes operating environment This role requires exceptional judgment discretion and the ability to manage competing priorities with precision The Executive Assistant will be responsible for calendar orchestration executive communications internal coordination and operational readiness supporting the Vice President execution and visibility across a complex 24x7 multi-location business The ideal candidate will bring experience supporting executive leadership within retail SaaS or operations-driven sectors and must demonstrate high integrity responsiveness and the ability to navigate cross-functional demands Scope of Responsibility Executive Schedule Prioritization Manage a complex rapidly changing calendar across global time zones and operational shifts Prioritize and gatekeep time in alignment with strategic and operational objectives Executive Communication Information Flow Screen and manage email and message traffic with appropriate discretion clarity and triage Draft edit and coordinate executive correspondence briefing documents and internal memos Event Meeting Coordination Plan schedule and support leadership meetings cross-functional sessions board updates and customer engagements Coordinate agendas materials documentation and follow-ups to ensure continuity of decisions and execution Travel Logistical Management Oversee domestic and international travel for site visits investor meetings vendor summits and field inspections Manage real-time logistics accommodations and contingency planning Cross-Functional Support Field Coordination Serve as liaison between the Vice President and leadership across Sales Retail Operations Product and Support Monitor key projects surface risk escalations and ensure issue tracking and closure on executive-level items Confidentiality Executive Integrity Handle sensitive materials financials strategic plans personnel matters with the highest level of confidentiality and trust Measurable Outcome Calendar Execution 98 of meetings confirmed conflicts resolved proactively Communication Efficiency 95 of priority messages triaged responded within 24 hours Meeting Event Readiness 100 of Vice President-led meetings start on time with required prep delivered Confidentiality Trust Zero breaches in data documents or verbal disclosures Travel Coordination All travel completed with full documentation and real-time coverage Operational Visibility Vice President receives timely updates on active initiatives and site matters Stakeholder Feedback 9 10 CEO satisfaction score monthly peer feedback from VPs Accountability Structure Reports Directly To Vice President Key Interfaces Sales Leadership Retail Operations Finance Legal Technology Vendor Relations and Field Teams Decision Rights Authorized to schedule on behalf of Vice President act as proxy in communication flows and escalate urgent matters Qualifications Experience Minimum of 5-7 years supporting C-suite executives in high-volume operationally intensive environments retail SaaS logistics or similar Demonstrated experience operating in a multi-location or shift-based business is strongly preferred Skills Superior organizational and time management skills exceptional attention to detail Excellent written and verbal communication ability to tailor tone and messaging based on audience Proficiency with Microsoft Office Teams Zoom and modern calendar tools Familiarity with CRM platforms and workflow task management tools Comfort with after-hours responsiveness and availability for urgent coordination as needed Education Bachelor s degree preferred or equivalent professional experience Success Profile This role requires someone who is not only operationally sharp but also values-driven resilient under pressure and deeply aligned with MostEdge s commitment to clarity execution and continuous improvement The Executive Assistant will be a trusted anchor in enabling the Vice President and the company to move with confidence precision and integrity Job Types Full-time Permanent Pay 17 307 51 - 47 707 02 per month Benefits Health insurance Life insurance Paid time off Provident Fund Schedule Day shift Monday to Friday US shift Supplemental Pay Performance bonus Yearly bonus