Key Responsibilities and Accountabilities KRAs 1 Strategic Oversight and Team Leadership Develop and drive strategies for sourcing quality assurance supply chain optimization and after-sales service Lead guide and oversee respective team members in executing plans and achieving targets Ensure accountability and performance across all related functions while fostering a collaborative team environment Monitor progress and provide strategic direction to address challenges and capitalize on opportunities 2 Proven Expertise in Process Implementation Demonstrate a strong track record of successfully implementing processes that drive efficiency and operational excellence Establish and refine workflows and procedures to enhance overall performance Align process improvements with business objectives and ensure their sustainability 3 Comprehensive Product Lifecycle Management Oversee the 360-degree product lifecycle from vendor sourcing to post-sales service delivery Ensure cross-functional coordination for seamless product development quality assurance logistics and customer satisfaction 4 Quality Assurance Leadership Supervise the Quality Department to maintain high product standards and cost- effectiveness Set quality benchmarks and ensure compliance through regular audits and reviews Lead initiatives to reduce defects and enhance product reliability 5 Sourcing Strategy Development Design and implement sourcing strategies that balance cost quality and delivery timelines Identify and onboard best-in-class vendors for existing and new product categories Establish long-term partnerships with suppliers to support sustainable growth 6 Supplier Management Oversee supplier relationships to ensure consistent quality and timely deliveries Drive performance improvement initiatives and resolve supplier-related disputes effectively Regularly evaluate supplier capabilities and align them with organizational goals 7 Supply Chain Optimization Strategize and oversee the execution of supply chain plans to meet demand forecasts Guide teams to optimize supply chain processes reduce costs and improve delivery timelines Coordinate with production logistics and warehousing teams to ensure smooth operations 8 Inventory Management Provide strategic direction for inventory forecasting and optimization Oversee inventory control measures to prevent stock-outs and reduce excess inventory Analyze trends across FBA FBF and in-house warehouses to make proactive adjustments 9 Warehousing and Distribution Lead teams to coordinate with logistics partners for cost-effective transportation Ensure optimization of transportation routes and compliance with regulations Guide warehousing operations to achieve efficient storage and distribution practices 10 After-Sales Services Management Supervise the after-sales services team to ensure timely and efficient customer support Develop strategies to reduce customer complaints and enhance service satisfaction Monitor service metrics and guide improvements in response times and issue resolutions 11 Cost Management Identify cost-saving opportunities and guide teams in implementing efficiency initiatives Analyze cost drivers and establish metrics for continuous performance tracking Ensure cost management aligns with overall business goals 12 Process Improvement and Innovation Lead efforts to identify opportunities for process optimization across sourcing and supply chain functions Drive adoption of innovative practices to enhance efficiency and effectiveness Collaborate with cross-functional teams to implement and sustain improvements 13 Compliance and Risk Management Oversee adherence to laws regulations and industry standards Identify and mitigate potential supply chain risks to ensure business continuity Establish controls and best practices to safeguard operations 14 Team Development and Performance Management Mentor and develop team members to enhance their skills and performance Provide transparent direction feedback and growth opportunities to build a high-performing team Promote a culture of ownership accountability and continuous improvement Qualifications and Skills Bachelor s degree in Supply Chain Management Logistics Business Administration or a related field Master s degree preferred Minimum of 15 years of experience in Sourcing and Supply Chain Management with at least 5 years in a leadership role Proven expertise in process implementation and driving operational excellence Strong negotiation and relationship management skills Excellent analytical problem-solving and decision-making abilities Advanced skills in Microsoft Excel and G-Suite applications Exceptional leadership communication and interpersonal skills Job Type Full-time Pay Up to 70 000 00 per month Benefits Health insurance Work Location In person

📌 Supply Head (New Delhi)
🏢 Milton
📍 New Delhi