Additional Information Job Number25124097 Job CategoryRooms Guest Services Operations LocationThe Westin Resort Spa Himalayas Khasra No 605 Narendra Nagar Tehri Garhwal Uttarakhand India 249175 ScheduleFull Time Located RemotelyN Position Type Non-Management POSITION SUMMARY

Process all guest check-ins verifying guest identity form of payment assigning room and activating issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes document exceptions Secure payment prior to issuing room key verify adjust billing Compile and review daily reports logs contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types vouchers paid-outs and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention Security of any guest reports of theft

Assist management in training evaluating counseling motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Develop maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns Follow company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge guests anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak using explicit and professional language prepare and review written documents accurately and complet

📌 Front Office Executive (New Tehri)
🏢 Marriott International
📍 New Tehri