Company Description
Get Jobs India is an HR consultancy and frontline hiring partner specializing in recruitment for leading multinational companies across multiple sectors. Acting as an extension of client hiring teams, the firm focuses on identifying and placing professionals in roles that support sustained business growth. With a strong presence in high-volume and frontline recruitment, Get Jobs India connects candidates with credible employers and stable opportunities. The consultancy is known for its focused, professional approach to building dependable, high-performing teams. Candidates and employers can reach the team for career opportunities or hiring support at
[email protected].
Role Description
The International Voice Representative – Ghansoli will handle inbound and outbound voice-based interactions with international customers, ensuring transparent, courteous, and solution-focused communication. Responsibilities include responding to queries, resolving issues, documenting call outcomes,
and following defined processes and scripts while maintaining high accuracy and professionalism. The role requires collaborating with team members and supervisors to meet performance targets, adhere to quality and compliance standards, and provide feedback for process improvements. The position is full time and in office, based in Mumbai, and may involve working in rotational shifts aligned with international time zones.
Qualifications
- International Voice experience is mandatory.
- Candidates should possess strong verbal communication skills in English, with a clear and neutral accent suitable for international customers.
- Candidates should possess active listening, customer service, and problem-solving skills to manage queries and resolve issues effectively.
- Candidates should possess basic computer proficiency, including familiarity with CRM tools, call center software, and email communication.
- Candidates should possess skills in time management, attention
📌 International Voice Representative- Ghansoli (Mumbai)
🏢 Get Jobs India
📍 Mumbai