Role Purpose

The Finance Director– Transition & Service Delivery will support the execution of
Finance transitions, shared services delivery and operational governance
for a global integrated Finance shared services organisation.

The role will translate the transition strategy into practical execution plans, coordinate Finance transitions and enablement initiatives, monitor service performance, and act as the operational link between
Finance leadership, shared services teams, business stakeholders and BPO providers
.

The role covers end-to-end Finance processes including
R2R, P2P, O2C, Tax, Treasury support, FP&A; support, statutory reporting and Finance master data
.

Scope
- Global Finance shared services across multiple regions and delivery centres
- Hybrid captive + outsourced operating model
- Large BPO/service provider ecosystem
- End-to-end Finance operations including
R2R, P2P, O2C, reporting, controls and master data

Key Responsibilities

1. Finance Transition & Service Integration
- Coordinate end-to-end Finance transition plans, milestones, readiness, risks,



issues and dependencies.
- Support onboarding of Finance processes, controls and reporting into the shared services model.
- Coordinate across Finance, business units, shared services and BPO teams to ensure successful transitions.

2. Finance Enablement & Transformation
- Support Finance transformation and enablement initiatives focused on process maturity, controls, reporting and efficiency.
- Track project actions, timelines, dependencies, risks and advantages.
- Coordinate automation, workflow, ERP, reporting and process improvement initiatives.

3. Finance Service Delivery
- Support consistent and reliable Finance service delivery across regions, functions and providers.
- Monitor
SLAs, KPIs, close performance, invoice/payment metrics, billing, collections, reconciliations and issue resolution
.
- Drive standardisation, simplification and continuous improvement across R2R, P2P and O2C.
- Track o

📌 Finance Tower Lead (Bengaluru)
🏢 Domnic Lewis
📍 Bengaluru