Introduction to the Job:
We are seeking a Senior Customer Portfolio Partner. The ideal candidate will bring significant senior-level experience owning and governing complex customer project portfolios and engaging with customers to proactively plan upcoming work requests. You will bring a proven background in senior project management, exceptional communication skills, and the ability to lead multiple high-priority portfolios simultaneously in a complex, dynamic workplace. You must be comfortable operating as a senior peer alongside experienced leadership, influencing executive-level decisions, and presenting confidently to C-suite stakeholders in formal settings. Additionally, you will work closely with cross-functional teams, e.g., engineers and architects, along with business and technical stakeholders, to ensure customer projects are delivered on time, within scope, and within budget.
What are we working on?
- The Enterprise Technology (ET) Project Management Office (PMO) supports technology projects across CSC including application services, enterprise security, infrastructure, cloud services, reliability, and application development.
- Enterprise Technology currently have a significant portfolio of work supporting our business unit customers as they grow and transform the technologies they use to deliver our award-winning client applications.
- The Customer Portfolio Partner Team is an integral part of the PMO Team and our ability to successfully deliver project and portfolio management services across the organization.
- The Customer Portfolio Partner Team supports all customer requested projects, such as technology platform modernisation, infrastructure modernisation, office relocations and refits, modernisation of our user endpoint estate, and standardisation of processes and procedures.
- The PMO is also actively revisi