Job Description – Senior UI/UX Designer

Experience: 7+ Years

Location: Remote

We are looking for a
Senior UI/UX Designer
with 7+ years of experience to support State Government digital transformation programs built on the
Salesforce platform
. The candidate will be responsible for understanding user requirements, designing intuitive digital experiences, conducting UX workshops, creating prototypes, and validating designs through usability testing.

The ideal candidate should have solid hands-on experience with
Figma, Miro, Jira, Confluence
, and usability testing tools such as
Maze, UserTesting, or Hotjar
. Experience designing Salesforce-based applications, particularly
Salesforce Lightning
, is highly preferred.

Responsibilities
- Lead end-to-end UX/UI design activities including research, wireframes, prototypes, and high-fidelity designs using Figma.
- Work closely with government stakeholders to understand business processes, pain points, and user needs.
- Conduct UX workshops, design thinking sessions, journey mapping, and discovery sessions using Miro.




- Conduct usability testing using Maze, UserTesting, Hotjar, or similar tools.
- Translate complex government workflows into simple, intuitive, and citizen-centric digital experiences.
- Collaborate with Salesforce developers and architects to ensure design feasibility within Salesforce platform constraints.
- Create and maintain design systems, reusable components, and UI patterns in Figma.
- Develop personas, user journeys, service blueprints, and other UX research artifacts.
- Present design concepts and user flows to stakeholders and incorporate feedback.
- Work within Agile/Scrum teams using Jira for sprint planning and task tracking.
- Use Confluence for documenting UX flows, design decisions, specifications, and research.
- Ensure designs comply with accessibility standards including
WCAG 2.1 and Section 508
.
- Collaborate effectively with business, technology, and government stakeholders throughout

📌 Senior UI/UX Designer | Experience: 7+ Years | Location: Remote (India)
🏢 Unicorn workforce
📍 India