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Hiring: Hotel Engine Executive | US Voice Process

Are you passionate about
customer engagement, hospitality, and delivering exceptional service
? We are looking for energetic professionals with a strong hospitality background to join our growing team.

? Key Responsibilities
- Handle customer interactions related to
retention, account recovery, collections, and upselling
.
- Understand customer needs and provide effective solutions while ensuring a positive customer experience.
- Promote relevant products and services to maximize customer value and revenue.
- Maintain accurate records of customer interactions and follow established processes.
- Resolve customer concerns professionally and escalate complex cases when required.
- Consistently achieve
quality, productivity, and performance targets
.

? Eligibility Criteria
- Undergraduate or Graduate
from any discipline.
- Minimum
6 months of BPO experience
in Retention, Recovery, Collections, or Upselling.
- Hospitality background is mandatory.




- Excellent verbal communication skills with the ability to handle
US voice interactions
.
- C1 US Voice Versant
certification/level preferred.
- Strong customer handling, negotiation, and problem-solving skills.
- Ability to work in a
fast-paced, target-driven environment
.

⭐ Preferred Candidate Profile
- Experience in
customer retention and revenue generation
.
- Confident in handling objections and converting opportunities.
- Strong interpersonal and relationship-building skills.
- Self-motivated with a
customer-first approach
.

?
Interested candidates can share their updated resume at:

[email protected]

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Join us and build your career in a dynamic hospitality-focused customer service environment
Hiring #HotelEngine #HospitalityJobs #CustomerSupport #BPOJobs #USVoiceProcess #Retention #Collections #Upselling #CustomerService #BPOHiring #ImmediateHiring #JobOpening

📌 International Customer Service (Jaipur)
🏢 JMD Technologies
📍 Jaipur