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Title and Summary
Specialist, Transaction Services
Job Description
Procure-to-Pay Services – L8 – Specialist
Overview
The Global Business Solution Center (GBSC) is a shared services center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The Team member will execute on this mission in collaboration with peers and support of Transaction Services Leadership.
• Do you want to be part of a dynamic and agile team environment?
• Are you motivated to drive business transformation on a global scale?
Role
• Provides quality and timely resolution for P2P inquiries related to Supplier onboarding, Purchase orders, invoices / payments, etc.
• Coordinates with Global P2P, Sourcing, Legal, Compliance teams to resolve P2P inquiries
• Liaise with Business Owners, Suppliers to resolve their P2P inquiries
• Update and maintain working files, trackers for reporting purpose
• Performs day to day transaction processing in support of accounts payable, payments processing and month-end close activities in the procure to pay space
• Performs data analysis, provides insights on activity and recommendations on process improvements that will reduce manual effort and improve timeliness and accuracy
• Plan and organize work so that Service Level Agreement objectives are met or exceeded
• Ensures compliance to SOX controls and maintains documentation as a