Additional Information Job Number25126183 Job CategoryRooms Guest Services Operations LocationThe Westin Resort Spa Himalayas Khasra No 605 Narendra Nagar Tehri Garhwal Uttarakhand India 249175 ScheduleFull Time Located RemotelyN Position Type Management JOB SUMMARY
Assists in managing the execution of all operations in the rooms area departments e g Front Office Engineering Maintenance Housekeeping and managing staff Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department Monitors compliance with standards and procedures Leads specific team while assisting with meeting or exceeding property goals
CANDIDATE PROFILE
Education and Experience High school diploma or GED 4 years experience in the guest services front desk housekeeping or related skilled area OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major 2 years experience in the guest services front desk housekeeping or related professional area
CORE WORK ACTIVITIES
Leading Room Operations Team Verifies that goals are being translated to the team as they relate to guest tracking and productivity Creates and nurtures a property environment that emphasizes motivation empowerment teamwork continuous improvement and a passion for providing service Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths Verifies that the team has the capabilities to meet expectations Leads by example demonstrating self-confidence energy and enthusiasm Assists employees in understanding guests ever-changing needs and expectations and exceeding them
Managing Property Rooms Operations Function s Assists in managing the execution of all operations in the rooms area departments e g Front Office Engineering Maintenance Housekeeping Follows property specific second effort and recovery plan Publishes all guest satisfact
📌 Rooms Division Manager (New Tehri)
🏢 Marriott International
📍 New Tehri
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