As the Customer Service Manager you will play a pivotal role in supporting customers students throughout their learning experience Your vibrant personality and excellent writing skills will help you connect with the community on camera and through written communication Our client is committed to finding the perfect candidate who shares a passion for empowering women and has the dedication to contribute to their overall growth Key Responsibilities Act as the primary point of contact for students engaging with them during online workshops and live retreats intensives Host weekly group calls and live sessions providing support and guidance Respond to chats and engage with the community in our client s Facebook Group Participate in Monday morning meetings and other scheduled sessions Handle various administrative tasks as needed including managing CRM updates and communications Maintain a professional appearance for live calls and interactions Assist with client onboarding and ensure they have a positive experience with the program Be open to flexible scheduling including evenings and weekends as required for events Support client success through excellent communication multitasking and time management Requirements Versatile schedule including evenings and weekends with a commitment to Monday morning meetings at 9 30 AM EST and Thursdays at 11 AM EST Minimum 3 years in customer service preferred 3 years in sales Experience in roles such as social work teaching or other people-centric positions is a plus Exceptional writing and verbal communication skills Proficient with CRM systems experience with GoHighLevel is a plus Zoom calendar bookings spreadsheets and other digital tools A positive professional attitude with a belief in self-improvement and personal responsibility Excellent interpersonal skills and the ability to thrive in high-stress situations A strong desire to learn and develop within the team Must be able to work 20-25 hours per week Minimum Technical and Wor

📌 Customer Service Manager (India)
🏢 CrewBloom
📍 India