Job Summary The Operations Manager at Akasa Coworking will be responsible for overseeing the smooth functioning of day-to-day operations across centers ensuring service excellence cost efficiency and an exceptional member experience This role demands a proactive and detail-oriented skilled who can manage teams vendors and facilities while upholding Akasa s quality standards and operational efficiency Key Responsibilities Center Operations Management Oversee daily operations of the Coworking centers ensuring smooth functioning of all facilities and services Maintain the highest standards of cleanliness safety and service delivery Monitor occupancy renewals and space utilization to maximize profitability Implement and maintain Standard Operating Procedures SOPs across centers Facility Vendor Management Manage all vendors related to housekeeping maintenance security pantry and technical services Ensure timely preventive maintenance and quick resolution of breakdowns Negotiate and monitor vendor contracts ensuring adherence to quality and cost standards Coordinate with landlords and external agencies for maintenance and compliance Financial Control Prepare and monitor operational budgets for each center Track and control operational costs to maintain profitability Coordinate with the accounts team for timely processing of payments rent and utility bills Team Management Lead and guide on-site staff including front office housekeeping and technical support teams Conduct regular performance reviews training and team meetings Foster a culture of accountability ownership and continuous improvement Member Experience Relationship Management Ensure a seamless and positive experience for all members and clients Address member queries and grievances promptly and professionally Coordinate with the Community Sales teams for smooth onboarding and renewals Maintain consistent communication with members to ensure satisfaction and retention Compliance Reporting Ensure all operatio