About Lowe s Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States With total fiscal year 2024 sales of more than 83 billion Lowe s operates over 1 700 home improvement stores and employs approximately 300 000 associates Based in Mooresville N C Lowe s supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need For more information visit Lowes com Lowe s India the Global Capability Center of Lowe s Companies Inc is a hub for driving our technology business analytics and shared services strategy Based in Bengaluru with over 4 500 associates it powers innovations across omnichannel retail AI ML enterprise architecture supply chain and customer experience From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform Lowe s India plays a pivotal role in transforming home improvement retail while upholding solid commitment to social impact and sustainability For more information visit Job Summary Electronic Interchange Associate analyst is responsible for determining system outages that impact service for electronic commerce transactions i e business applications BizLink Gentran LowesLink Once an issue has been determined the appropriate escalation and resolution of any issues using the Merchandising ticketing platform Resolving issues with EDI standards and ensuring adherence to Lowe s EDI requirements while working with our partners to resolve issues in the setup of their internal processes and in cases also partnering with a Merchandiser or Inventory Fulfillment stakeholder to send receive the appropriate information from the vendor Ensuring the validity of the data allows the receiving business systems to accurately determine product arrival schedule resources accordingly