About the Role We are looking for a Telesales Executive to drive outbound lead conversion for our academy programs and to ownthe day-to-day engagement of our sports pickup games community. This is a desk-based, full time role for someonewho thrives on the phone, is comfortable with high daily call volumes, and can independently run a Whats App-firstcommunity without hand-holding. You'll be the first voice prospects hear and the steady presence our playersmessage every week. Key Responsibilities1. Outbound Telecalling & Lead Conversion• Make 150–200 outbound calls per day to prospective academy leads and community prospects.• Clearly communicate academy program details, schedules, and pricing to prospects.• Handle lead follow-ups and basic query handling with a solution-first approach.• Maintain accurate, complete call notes and update lead records on shared trackers/CRM after every interaction.• Flag promising or conversion-ready leads to the Academies Manager / Operations Head for further follow-up.• Consistently work toward daily and weekly calling and conversion targets.2.



Whats App Sports Community Management• Own and manage player Whats App groups — share weekly schedules, slot reminders, and game updates.• Keep the community engaged with new game formats, polls, challenges, and activity updates.• Be the go-to point of contact for player queries, feedback, and requests.• Celebrate community milestones — standout players, regulars, and special game days.3. New Initiatives & Community Growth• Proactively propose and drive new engagement ideas across Whats App and social channels.• Support growth in new sign-ups through creative community-led campaigns.• Bring a self-starter mindset — identify what's not working and fix it without waiting to be asked.4. Coordination & Reporting• Share weekly reports on call volume, conversions, community engagement, and new sign-ups.• Report to the Operations Head on performance, escalations, and resourcing needs. Key Performance

📌 Telesales Executive (New Delhi)
🏢 PlayAll Sports
📍 New Delhi