Job Description – CRM Executive● Company: Alyf.in● Location: Goa Parra● CTC: 4 to 5 LPA● Notice - Immediate Joiners will be preferred Preferred Background:* Prior internship or exposure in CRM, customer service, real estate will be an addedadvantage. Role Overview: We are looking for a proactive and customer-focused CRM Executive to support our Customer Relationship Management team. The candidate will assist in handling client communication, coordination, and reporting, and operational support while ensuring a smooth customer experience. Key Responsibilities:* Coordinate with clients, owners, vendors, and internal operations teams.* Handle customer communication through calls, emails, and Whats App professionally.* Assist in managing client queries, follow-ups, and escalations.* Support in maintaining CRM records and updating booking/reservation platforms.* Prepare reports, MIS documentation,
and maintain accurate data records.* Conduct field visits and assist with coordination at SRO/government offices when required.* Support the team in documentation and registration-related processes.* Ensure smooth coordination across different time zones and client requirements.* Assist in maintaining customer satisfaction and understanding luxury customer expectations.* Support social media and online reputation management activities when required. Requirements:* Good verbal and written communication skills in English.* Basic understanding of legal documentation and registration processes.* Working knowledge of Excel, Google Sheets, and MIS reporting.* Ability to multitask and handle responsibilities calmly and professionally.* Robust coordination and interpersonal skills.
📌 Customer Relationship Management Executive (North Goa)
🏢 ALYF
📍 North Goa
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