Account Director Job Description
Position Overview

The Account Director serves as a senior client relationship leader, responsible for managing strategic client accounts, driving business growth, and ensuring exceptional service delivery. This role requires strong leadership capabilities, deep industry knowledge, and the ability to develop and execute comprehensive account strategies that align with both client objectives and organizational goals.

Key Responsibilities

Client Relationship Management
Serve as the primary point of contact for assigned strategic accounts, building and maintaining executive-level relationships. Develop deep understanding of client business objectives, challenges, and organizational dynamics. Proactively identify client needs and opportunities for expanded service delivery. Lead regular business reviews and strategic planning sessions with clients to ensure alignment and satisfaction.

Account Strategy and Growth
Develop and execute comprehensive account plans that identify growth opportunities and mitigate risks.



Drive revenue growth through strategic expansion of services within existing accounts. Identify cross-selling and upselling opportunities across the organization's service portfolio. Collaborate with business development teams to pursue new opportunities within managed accounts.

Team Leadership and Development
Lead and mentor account management teams, providing guidance, coaching, and performance feedback. Foster a cooperative team environment focused on client success and professional growth. Coordinate cross-functional teams to deliver integrated solutions and services. Build strong working relationships with internal stakeholders across service lines.

Service Delivery Excellence
Ensure consistent delivery of high-quality services that meet or exceed client expectations. Monitor service performance metrics and implement improvement initiatives as needed. Resolve complex client issues and escalations effectively and prof

📌 Senior Director, Account Director (Bengaluru)
🏢 JLL
📍 Bengaluru