Key Responsibilities
- Act as the highest?level (L4) escalation point for complex network security incidents, architecture issues, and cross?platform troubleshooting.
- Demonstrate deep expert?level hands?on knowledge of multi?vendor firewalls including
- Cisco FTD/FMC ? ACP, NAT, SSL/TLS inspection, VPN, clustering, advanced debugs
- Fortigate Policies, NAT, IPS/SSL inspection, SD?WAN, HA, FortiManager/FortiAnalyzer
- Palo Alto ? App?ID, User?ID, Threat & URL filtering, NAT, GlobalProtect, Panorama
- Checkpoint (R8x) ? SmartConsole, Identity Awareness, IPS, ClusterXL, advanced policy tuning
- Sophos XG/UTM ? ATP, IPS, web/app filtering, VPN, HA
- Lead multiple customer projects simultaneously, ensuring end to end design, delivery, implementation, migrations, and cutovers.
- Drive technical strategy, security architecture decisions, and align solutions with business requirements and compliance standards.
- Own weekly, daily, and executive-level communications on project progress, incident updates, delivery status, and operational metrics.
- Oversee and improve the support model,



ensuring smooth operations between L2, L3, SOC, and network teams.
- Provide technical governance, validate solution designs, review configurations, and enforce best practices across all deployments.
- Perform in depth packet analysis, traffic flow validation, and root cause investigations for major incidents.
- Manage and optimize IPSec/SSL VPN, inter?site connectivity, routing dependencies, and high?availability clusters.
- Review and optimize firewall rules bases, signatures, NAT configurations, and security policies for performance and compliance.
- Serve as the technical mentor for L2 and L3 engineers conduct training, knowledge transfer sessions, and skill development plans.
- Participate in CAB/change management, approve high?risk changes, and oversee major upgrades and migrations.
- Collaborate with stakeholders, cross?functional teams, vendors, and customers to ensure successful del

📌 ASSOCIATE ARCHITECT (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru