Customer Success Manager – Supply (Bengaluru)

Customer Success Manager – Supply (Bengaluru)

13 Aug
|
Nexverse.ai
|
Bengaluru

13 Aug

Nexverse.ai

Bengaluru

Overview
Nexverse.ai, a subsidiary of VerSe Innovation, is a fast-growing force in the programmatic advertising landscape. We provide cutting-edge solutions that connect premium publishers and mobile app developers with global demand sources. As we continue to scale, we're looking for a skilled and motivated Customer Success Manager – Supply with 5+ years of experience to support and grow our publisher and supply-side relationships.

Key Responsibilities
- Build and manage strong, long-term relationships with supply partners (SSPs, publishers, app developers).
- Guide partners through onboarding, integration, and ongoing optimization to maximize yield and fill rates.
- Provide strategic recommendations based on data insights to improve performance and revenue outcomes.
- Lead regular check-ins and QBRs to align on KPIs, share insights, and identify upsell/cross-sell opportunities.
- Troubleshoot issues related to inventory, latency, fraud, and integration in coordination with product and tech teams.
- Work closely with internal teams (Product, Operations, Demand, Finance)



to ensure partner satisfaction and business continuity.
- Stay up to date on trends in digital publishing, mobile monetization, and supply-side programmatic technologies.
- Educate partners on new platform features, best practices, and market opportunities.

Required Skills & Qualifications
- 5+ years of experience in customer success, partner management, or account management in AdTech or programmatic supply.
- Robust knowledge of SSPs, header bidding, mobile app monetization, and programmatic supply mechanics.
- Proven ability to manage multiple supply partners and drive measurable outcomes.
- Analytical mindset with experience using data to inform recommendations and strategy.
- Excellent communication skills with the ability to collaborate cross-functionally and represent the company externally.
- Experience with tools such as Google Ad Manager, MoPub, Unity Ads, or other monetization platforms

📌 Customer Success Manager – Supply (Bengaluru)
🏢 Nexverse.ai
📍 Bengaluru

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