Job Description
Are you looking to explore different facets of finance in a fast-paced learning workplace?
Are you interested in engaging with customers?
Join our Billing Support Center
We provide end-to-end billing resolution to our internal and external customers. This involves investigating and responding to customer billing inquiries. Also, work with cross-functional groups to ensure the timely closure of a billing issue.

Partner with the best
Serve as a trusted advisor, guiding customers through end-to-end processes. Resolve billing issues while collaborating across teams. You will build close relationships and address significant challenges within the Customer Revenue Operations team.

As a Contract/Billing Analyst, You Will Be Responsible For
- Being a single point of contact for customer billing queries
- Onboarding new customers and introducing them to all aspects of Akamai billing
- Partnering with other internal customers for the timely resolution of customer billing queries
- Communicating and managing any billing information changes




- Tracking the availability of Purchase Order funds, accuracy, and timely availability of POs
- Managing appropriate invoice delivery (mail, email, portal submission) methods

Do What You Love
To be successful in this role you will:
- Have a Bachelor's degree
- Have a minimum of 2 years of relevant experience in a customer-facing role with the US customers
- Have good written and verbal communication skills in English
- Have good problem-solving and analytical skills
- Demonstrate familiarity with Siebel, Oracle, Salesforce, and MS Excel for effective use in relevant tasks and operations.

About Us
At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of th

📌 Billing Specialist (Bengaluru)
🏢 Akamai Technologies
📍 Bengaluru