- Script Includes
- ACLs
- Integrations
- Good understanding of ITSM and CMDB.
- Experience with Reporting, Dashboards, and Performance Analytics is preferred.
- Ability to gather requirements and translate them into scalable ServiceNow solutions.
Responsibilities:
- Configure and implement ServiceNow SPM modules.
- Develop and customize workflows, forms, and automations.
- Build reports, dashboards, and portfolio insights.
- Integrate SPM with enterprise applications and ServiceNow modules.
- Support enhancements, upgrades, and stakeholder requirements.
- Participate in solution design, testing, and deployment activities.